I have an especially lovely memory of a customer at Pine Street who said "one of the things I love about shopping here is knowing I am in such good hands because these people are just fanatical about coffee. I sometimes ask myself on the way in the door if I've got a good enough palate to even be shopping here." Of course nowadays it's hard to envision those product-driven times, but as you know the passion lives on, especially in the Reserve roastery line.
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